Who we are
Our website address is: https://www.londonpsycho.com. We are a business of the United Kingdom operating alongside a global manufacturer of products on our behalf.
What personal data we collect and why we collect it
When visitors and customers leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Where we allow you to upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Where we make a contact form available via our website, we will use the information you provide to process your order or answer your query only.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our account login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Items on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We may store information to determine where our visitors and customers are located and how long they visit a page on our website for.
Who we share your data with
We share information directly with our print manufacturers to supply your order. This includes name, address, phone number, email address and any other relevant information required to ensure your order is receive successfully.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register an account on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal account information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Contact information is stored for the purpose of completing your order successfully. Should you sign up to any subscription or mail service we may choose to offer at any time then we will store your contact information for a period of 12 months unless you unsubscribe from the mailing list by choice.
London Psycho Apparel is strongly committed to protecting personal data and GDPR. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights. It applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.
In general London Psycho Apparel does not hold or store any personal information about clients, including their names, contact details or phone numbers or any other information directly xpect for opt-in mailing lists and for order processing and query replies as well as fault resolution.
London Psycho Apparel is an individual legal entity and a controller for personal data where applicable. Personal data is any information relating to an identified or identifiable living person. When “you” or “your” are used in this statement, we are referring to the relevant individual who is the subject of the personal data. London Psycho Apparel processes personal data for product purchase and communication purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.
When collecting and using personal data, our policy is to be transparent about why and how we process personal data. To find out more about our specific processing activities, please go to the relevant sections of this statement.
We take the security of all the data we hold very seriously. We adhere to internationally recognized security standards and we have a framework of policies, procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the data we hold secure.
Sharing Personal Data and Location Retention
We have taken steps to ensure all personal data is provided with adequate protection and that all transfers of personal data outside the EU are done lawfully. Where we transfer personal data outside of the EU to a country not determined by the European Commission as providing an adequate level of protection for personal data, the transfers will be under an agreement which covers the EU requirements for the transfer of personal data outside the EU, such as the European Commission approved standard contractual clauses.
• Third party organisations that provide applications/functionality, data processing or IT services to us. We use third parties to support us in providing our services and to help provide, run and manage our internal IT systems. For example, providers of information technology, cloud-based software as a service providers, identity management, website hosting and management, data analysis, data back-up, security and storage services.
• Law enforcement or other government and regulatory agencies or to other third parties as required by, and in accordance with, applicable law or regulation. Potentially, we may receive requests from third parties with authority to obtain disclosure of personal data, such as to check that we are complying with applicable law and regulation, to investigate an alleged crime, to establish, exercise or defend legal rights. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.
Amendments to this Privacy Statement
We recognize that transparency is an ongoing responsibility, so we will keep this privacy statement under regular review. This privacy statement was last updated on 15th January 2021.
We are generally controllers for the personal data we process. If you have any questions about this privacy statement or how and why we process personal data, please contact us at: Email: email@example.com
Individuals’ rights and how to exercise them
Individuals have certain rights over their personal data and controllers are responsible for fulfilling these rights. Individuals’ rights may include the right of access to personal data, to rectification of personal data, to erasure of personal data / right to be forgotten, to restrict processing of personal data, to object to processing of personal data, to data portability, the right to withdraw consent at any time (where processing is based on consent) and the right to lodge a complaint with a supervisory authority.
You have the right to obtain confirmation as to whether we process personal data about you, receive a copy of your personal data held by us as a controller and obtain certain other information about how and why we process your personal data (similar to the information provided in this privacy statement). This right may be exercised by emailing us at firstname.lastname@example.org.
We aim to respond to any requests for information promptly, and in any event within the legally required time limits. You have the right to request for your personal data to be amended or rectified where it is inaccurate (for example, if you change your name or address) and to have incomplete personal data completed. To update personal data submitted to us, you may email us at email@example.com or, where appropriate, contact us via the relevant website registration page or directly amend the personal details held on relevant websites or applications with which you registered.
When practically possible, once we are informed that any personal data processed by us is no longer accurate, we will make updates as appropriate based on your updated information.
You have the right to obtain deletion of your personal data in the following cases: •the personal data are no longer necessary in relation to the purposes for which they were collected and processed;
• our legal grounds for processing is consent, you withdraw consent and we have no other lawful basis for the processing;
• our legal grounds for processing is that the processing is necessary for legitimate interests pursued by us or a third party, you object to our processing and we do not have overriding legitimate grounds;
• you object to our processing for direct marketing purposes; •your personal data have been unlawfully processed; or
• your personal data must be erased to comply with a legal obligation to which we are subject. To request deletion of your personal data, please email us at firstname.lastname@example.org.
You have the right to restrict our processing of your personal data in the following cases:
• for a period enabling us to verify the accuracy of your personal data where you have contested the accuracy of the personal data;
• your personal data have been unlawfully processed and you request restriction of processing instead of deletion;
• your personal data are no longer necessary in relation to the purposes for which they were collected and processed but the personal data are required by you to establish, exercise or defend legal claims; or
• for a period enabling us to verify whether the legitimate grounds relied on by us override your interests where you have objected to processing based on it being necessary for the pursuit of a legitimate interest identified by us.
You have the right to object to our processing of your personal data in the following cases:
• our legal grounds for processing is that the processing is necessary for a legitimate interest pursued by us or a third party; or
You have a right to receive your personal data provided by you to us and have the right to send the data to another organisation (or ask us to do so if technically feasible) where our lawful basis for processing the personal data is consent or necessity for the performance of our contract with you and the processing is carried out by automated means. To exercise your right to data portability, please email us at email@example.com.
Where we process personal data based on consent, individuals have a right to withdraw consent at any time. We do not generally process personal data based on consent (as we can usually rely on another legal basis). Where we rely on your consent for our processing of your personal data, to withdraw your consent please email us at firstname.lastname@example.org or, to stop receiving an email from a London Psycho Apparel marketing list, please click on the unsubscribe link in the relevant email.
Please see the relevant “Use of personal data” sections of this privacy statement for further details about our processing of personal data based on consent. Complaints If you do want to complain about our use of personal data, please send an email with the details of your complaint to email@example.com. We will look into and then respond to any complaints we receive.
You also have the right to lodge a complaint with the supervisory authority in your country of residence, place of work or the country in which an alleged infringement of data protection law has occurred within the EU. The Information Commissioner’s Office (“ICO”) is the UK data protection regulator/supervisory authority. For further information on your rights and how to complain to the ICO, please refer to the ICO Website.
We are generally controllers for the personal data we process. If you have any questions about this privacy statement or how and why we process personal data, please contact us at: firstname.lastname@example.org. We endeavour to reply within 3 business days on average.